Bugger’n Borgen


This is like one of those murder mystery programmes from Denmark in which you’re not sure what the crime is or if there’s a body but something sinister is going on because it looks dodgy…and strangely dark.

Wings spotted the odd goings-on on BBC news on the day of the Calton Hill rally. See it here… http://wingsoverscotland.com/identity-parade/.

What happened? I don’t know is the honest answer but I’ve a fair idea.

Ironically, this appears to be an attempt at political balance. That is, because there is widespread coverage of the pro-independence rally, the BBC decided they needed to hear from the Unionists as well. The trouble is that the Unionists weren’t actually doing anything newsworthy on the day so they pretended to be canvassing in order to be seen by the cameras. That in turn sets up the interview with Sheila Gilmore.

Now it’s normal procedure for a film crew to set up some kind of action to illustrate a story. It happens on virtually every bit of footage you see. Professor John Curtice is filmed walking at Pacific Quay studiously avoiding looking at the camera lens. He goes out of shot and the next moment you see him full frame telling us how the Yes vote will sweep to victory. (I think that’s what he usually says). Even the editing shots from the back of the reporter – so you can’t see his mouth moving as it’s out of synch – and in which you see the face of the interviewee, are set up. They are filmed after the interview as there is only one camera. It’s not just in news, either. Remember David Attenborough’s documentary on baby polar bears – filmed in a studio but not revealed at the time. Or Michael Palin flying over the Himalayas looking out the plane window and the next shot we see are the peaks below. Only when he flew the cloud obscured them so the shots were filmed on a different flight and dropped in later. This is all part of the gentle deception of television without which it simply doesn’t work.

However…the problem with this report is that it clearly implies something in the script that isn’t actually happening before our eyes. It suggests that we are seeing the public being canvassed by Better Together except that those individuals aren’t the public. They aren’t civilians. They are soldiers. If they are there by arrangement with Better Together – and if they aren’t, I’m a banana – then they are players in a political story posing as something they technically are not. They should not be presented by the broadcaster as being something they are not. That is misleading, if the BBC knows the truth.

I don’t think any BBC executive watching that would think for one moment that the scene in which the leaflets are handed out is anything other than staged. Where did the stooges suddenly emerge from – a Better Together Transit parked round the corner? They walk like performers with the same gait and exactly the same line of approach, seemingly shepherded by the partially-glimpsed figure on the right.

It is excruciatingly hammy and, frankly, professionally cack-handed.

If the camera had for example stayed on the other side of the road and watched the canvassers chatting or just circulating among themselves even if no member of the public appeared, that is fine. The script can say there were canvassing or trying to. To stage the event with partisan actors is verboten.

So what do we deduce from our thriller? First, that the BBC was making a monumental effort to be even-handed. Yet there is absolutely no need to balance what is a genuine news story – the independence rally – with opposing comment in the same item or even on the same day. Balance in news is something that occurs over time. The important part is that is logged carefully and the BBC never loses sight of how many appearances or how many minutes each side has had. That’s why Paul Sinclair – and other party types  – call the BBC to remind them of their responsibilities (apply the pressure). There is a strong case for arguing that No should have been left out altogether since this was already a short report and given the scale of the Calton Hill event and the lack of other news, viewers could have expected a fuller report of the rally. To add in as much time to a total non-event without public involvement in an empty street was a disservice to viewers. Yet this report was compiled by an experienced journalist who, if I recall, also worked for the World Service. It suggests to me a lack of direction and coherent leadership in the news department which I’ve highlighted before. Reporters need to know exactly what is and isn’t acceptable in terms of balance. There is no sign this is happening.

It also explains why Blair Macdougall turned up in the middle of the SNP conference which I think is unprecedented. Conferences are political rallies in which the politcos are allowed to indulge themselves. You don’t balance a party conference because you can’t balance a party conference. You look idiotic which is what happened in Perth.

Secondly, this is not political pro-Union bias. It is management incompetence. It is a dysfunctional BBC getting mixed up and making the wrong calls. How can that be when they have layers of executives whose job is to get it right? They are not anti-independence bigots. They’re just not good at their jobs.

And remember, bias comes in different ways. For instance, if there is a Union rally, do you expect them to get away with ranting about separation without a counter balance? Many of you would probably object to the No people going unanswered but if the pro Independence case had been allowed to proceed without Better Together, that’s what should have happened.

Here’s another thought. If it’s true this report was pulled and taken down from the iplayer, isn’t that a sign that the BBC did eventually make the right call? There can be little shame in recognising an error and acting promptly. Time and again, I’m afraid, BBC Scotland puts its foot in it by getting it wrong and creates the impression of being biased. When enough of these cases accumulate, the truth is that, even when it’s not biased, it is no longer believed. The trust is eroded. That is what is happening before our eyes.

And only now is the BBC Trust asking for views on impartiality and balance to be implemented on the last couple of months before the referendum! Too late…many, many months too late.

(I’ll post my response to the Trust consultation on this site. You should all respond to it.)

Facebooktwittergoogle_plusredditpinterestlinkedinmailby feather

Dear Derek

I’ve just had a reply from Johann…


Thanks for responding so quickly. Your paper reveals what I suspected – that you really aren’t very well informed at all and have no idea either what the Labour Party is for or how it operates. Very disappointing. On which point, could you stop referring to Paul as Baldy? It’s cheap and insulting and his appearance has nothing to do with the debate. Name-calling demeans us all.  (J. You referred to AS as Wee Eck at FMQs in April last year – Paul).

Paul is merely too tall for his hair. Just because you’ve got plenty is no reason to attack him.

On my strategy, is it not clear by now that my strategy is not to have one? The whole trick of opposition is to have nothing that can be criticised and not to give away ideas that can be turned against you. See what happened when I said Something for Nothing?  (FFS J. You didn’t say it, remember!)

It came back to bite me. The same with devolving income tax when the London lot rebelled. I’ve learned my lesson. Paul was right. Do nothing. Say nothing. Propose nothing. The three objectives of my leadership are: Attack. Attack. Attack. And when necessary, Deny. The important part is that we are preaching to the Daily Record readers who don’t follow Gerry Hassan because they can’t understand what he’s on about. (Neither does Paul Martin – P)

These folk understand a message if you keep it simple and hammer it home hard enough. Don’t talk to me about nuance or perspective. It doesn’t matter that Tony Blair is godfather to Murdoch’s child or that Labour ennobled Goodwin. The trick is to fabricate a big enough myth – that Salmond is in hock to both – put your fingers in your ears and just keep on hammering away. It’s worked in the past and so long as there is somebody out there with a brain like wee Douglas who sounds intelligent on Sky News then that represents our intellectual edge. Personally I can’t stand the bugger – thinks he’s better than the rest of us.

You don’t seem to understand that politics is for the professionals. Your analysis focuses on people. Well of course it does. But remember people are merely the means to an end. And that end is keeping Labour in power. That’s why I did the anti-feminist thing and attacked Nicola for earning over £100,000 and being married to a guy also earning £100,000. Because that’s what me and Archie are supposed to be on! We are the professionals.

I admit being in Unite is uncomfortable but I think by keeping my head down when the Falkirk story broke I avoided being smeared – again thanks to Paul. Anyway, I’m only in Unite so that they pay money to help my campaigning. They’ll put up the cash for the latest food bank in my constituency under the banner: Unite for a Better Britain.

The truth is that I had to go into an alliance with the other parties because a) I’m really comfortable with them in a way I never will be with the Nats, mostly because they don’t threaten me and my position and b) I really don’t have the drive and adroitness to come up with plans of my own and follow them through. If they wanted that, the members and the unions would have installed a candidate genuinely interested in devolution and the constitution. I’m not. Never have been.

Of course I’m in favour of devolution. Now. That’s because it was set up as a Labour-dominated jobs scheme which does me nicely now that there’s fewer councillors’ jobs worth having. But nobody who knows me would ever say I was anything other than a typical British politician from Scotland who sees separation as an infantile obsession of history junkies.

So you can stick to your quasi intellectual sub-Iain Macwhirter scribblings that the other BBC media luvvies all enjoy. I ignore all that equality and fairness drivel…taking our place in the world and caring about the Havenots. The Havenots I care about are the ones who vote Labour – or used to. That’ll do me. As for nuclear weapons…my A**e!   (No, J. that’s your name for me, remember.?! P)

Good luck with your childrens’ stories…


Facebooktwittergoogle_plusredditpinterestlinkedinmailby feather

Dear Johann,

Some happy news at last! I’ve been asked by Johann Lamont to produce a paper on where she’s going wrong. There’s no money in it – she’s says she believes in something for nothing. So let me share with you what I’ve said.

Hi Johann,

Thanks for agreeing that I could send this to you directly so it isn’t censored by Paul, your balding Alastair Campbell wannabe. Let me start with Grangemouth which I know has caused you much distress.

I do think the key element here is not to be posted missing. Every time something happens in Scotland you need visibility. Sometimes it doesn’t even matter if you are cast in an unflattering light by comparison with the Great Satan. The truth is that in opposition you simply can’t match him because you have no actual powers. But you do have powers of presence. The Scots need to equate you with the events in their life and if you turn up when there’s trouble, even if Satan is grandstanding, the media will be obliged to ask your opinion. So long as you say something sensible, it will be on Rep Scot. He will hate that.

So when the Unite nonsense began in Falkirk you were wrong to take Baldy’s advice and stay out of it. We both know the truth – that you have no powers in the CLP nor in Unite but the trick is to pretend to the Scots that you do. So, when there’s vote-fixing and vote-buying, before HQ in London steps in – as they must – you negotiate a 24 hour delay in which you turn up in Falkirk, meet constituency reps and union officials, then issue a statement condemning the lot as not good enough for the people of Falkirk and – looking grimly at the camera – you demand the national executive acts immediately. So long as Miliband shuts up and gives a nod of acknowledgement in your direction, you’re home and dry. You’ve set the tone. Taken command. Ordered action. Looked tough. Some in the know will laugh, of course but the vast majority who couldn’t care less about infantile internal politics will see you doing something. Disappearing, as you did, is the worst possible move. If Baldy – or should we now call him The Arse? – tells you that was Gordon’s strategy, ask yourself what happened to Gordon. He is running behind Ramsay McDonald as Britain’s most reviled PM.

So sometime in the last two weeks you had a card to play and missed your cue. You should have called Satan. Personally. Asked for a private meeting. Tell him you don’t want publicity but as there is a matter of national economic importance at hand, you have an insight into the union side of the dispute. The continuation of the plant and the retention of the jobs is your primary concern. Ask if he wants you to broker a meeting with the union. He doesn’t need you for that. But that again isn’t the point. He would eat out of your hand and genuinely appreciate your altruism. Tell him, nothwithstanding the by election, you stand ready to help. And when the plant is saved, guess what? The truth leaks out…Johann put country before party – in a by election – she was brave and unselfish. She showed her real side as a politician and demonstrated that unique gift the public long for…burying differences when its needed and working for the common good. She played her part in saving Grangemouth. So what she’s a member of Unite? It didn’t matter when it came to her country’s hour of need. Cue Hallelujah Choruses, church bells and a deluge of Brownie points. That woman has a heart. And she has guts. Pretty simple, really.

You need to stop demonising opponents and their belief. I mean, if nationalism is a virus, most Scots voting have got it bad. Why insult them? For an easy cheer at conference among the converted you alienate a lot of voters many of whom look to you as an alternative. Think local. Would you say to a woman on the doorstep: “I see you’ve got the virus. Poor soul. You’re beyond redemption. I’ll put a cross on your door and Paul will come round with the wagon to collect the bodies later.”

All it does is reveal what most people would call your loathing for the other side and as they don’t share your feeling, they see you as irrational and hateful. That’s very unattractive. You can get away with expressing something approaching hatred for Tories although that too has to be specific to be effective. They are a small group with little support and their government really is politically loathsome. The policies should induce real anger in a left wing politician but of course you are caught there, aren’t you, since they are now your allies in fighting Satan? Now that’s what I call a dilemma. It’s why I suggested in June 2011 that you immediately strike out alone without the Tories by cornering the Devo Max ground and insisting to Salmond that it be  the second referendum question. It would win hands down and you would be the sole victor…not the Tories, not the Lib Dems and you would be the Joan of Arc who beat Salmond. Too late now.

And it is too late to re-write history. The inexplicable idea of denial of Something for Nothing is inviting ridicule. Just fire the one who put it in the speech. If you can’t trust your own instinct, you sure can’t trust the insensitive nerd who conjured that up. Show your vulnerable side by confessing it was an error. You were only trying to point out how difficult it is to keep paying for universal benefits when you got your words mixed up. A bit. Say sorry. Say also that the people who know you understand what you mean and while you’re at it, sack Midwinter. End the commission. There are no votes in taking from people when they have less. It’s the very time they look to the state for guidance and security. Turbo charge the Devo Max commission to design a new settlement for Scotland for the day the referendum delivers a No. That will be popular. Unless of course the truth is, as some of those who know you well think, that there are to be no more powers for Holyrood. If that’s true, I suggest you stick to Position One. Stay silent. Stay out of sight. Arrange to be seen with Gordon on the beach at North Queensferry, looking out to sea wondering where it all went wrong.


(Any ideas for Johann before I send this?)

Facebooktwittergoogle_plusredditpinterestlinkedinmailby feather

Oh God…never again…

I haven’t been up to blogging this weekend. I was out at the rugby for dinner and drinks on Friday night. Then it was a birthday bash on Saturday and I got home at 5am…I’ve been taking it slowly and was so wasted on the sofa, I actually watched the Sunday Politics without switching off through boredom which is my usual routine.


So what did I learn about Grangemouth? Well I think we can truthfully say that BBC Scotland covered the issues, as you would expect. Whether it did so in the depth and quality we expect is a more open question.

I actually started with Radio Scotland on Sunday morning when I was still hallucinating in bed after four hours sleep – and grateful for that extra hour. Headlines gave the impression – confirmed on reading the blatts for myself – that the Herald again rose to the occasion and SoS fell – again – into the trap of running the Unionist line on the front when it actually added nothing of importance to the story.

Alistair Carmichael suggesting it was the Union Wot Won It was a petty and mean Better Together tactic that should have either been relegated to an inside page or used prominently to deride him as a carpetbagger. It is a sleekit manoeuvre to claim copyright on an initiative that was jointly conducted, a classic case of stab-in-the-back. Wasn’t it good enough for Alistair that the plant was saved and the jobs rescued and let the people make their judgement of the politicians’ efforts? It rang discordant to me that he immediately turned it into a campaigning tool for his own side.

As ever, when I have such a thought, I imagine what would happen if the roles were reversed. Suppose Salmond went to the papers and bragged how this supported independence and then wrote the British side out of the story. Like you, I suspect, I can hear the howls of protest about the man you cannot trust etc.

SoS does need to take care about its cheerleading role, however inadvertent this is. It looks very often as if it has a hole on the front page awaiting a call from the Unionist Front.  Was the Herald’s more detailed and insightful material on the behind-the-scenes game not available to SoS? Or was it just that they called the right people? As it turned out, Salmond and the SNP got their more constructive and positive story out without the sour preening of the Carmichael approach. The Herald created an impression, backed up with detail, of Scottish politicians pulling every string they had including putting in place contingencies – all in the face of a party conference and a tricky by-election – meanwhile leaving Labour’s winning candidate sounding off- message and off-colour with her silly and long-prepared trope about Salmond’s obsession with the constitution. Cara Hilton’s “Use the powers you have now to make a difference, not just argue for more in the future,” would have had Malcolm Tucker eating his mobile phone. Using his powers was exactly what he was doing to save 800 jobs at the very moment she was speaking. But good luck to Cara. She can’t be any worse than her predecessor. I just hope she doesn’t disappear into the background and is never heard of again which seems to the backbencher’s fate in Holyrood.

Labour’s win at Dunfermline brings me to the Sunday Politics which I watched accompanied by a glass of Andrews Liver Salts. There was Johann in the studio looking sunny which means there must be good news because she has developed the Gordon Brown trick of becoming invisible when the barometer points to Stormy. For example where was she when the original Falkirk selection controversy broke? The answer is that we don’t know because she was invisible rather showing any sign of ownership or leadership. Could that be connected to her own membership of Unite, do you think?

She had been invited on of course to talk about Dunfermline, which is all fair and good but the overriding requirement in the newsroom is…erm…news. Therefore she was rightly asked about Grangemouth imbroglio and her own links to Unite. I think the problem here is not that the questions are somehow wrong in themselves but they need to be put in a penetrating and challenging way as if the interviewer knows what he is talking about and, however politely, is metaphorically prodding her in the chest for a clear answer.

“The union at Grangemouth lost sight of its responsibilities both to its own members and to Scotland, Ms Lamont. That’s your union. They allowed incestuous Labour politics to infect an industrial relations dispute giving an open goal to a cynical management. That’s your union. Their failure meant that the workers got a worse deal than they might have –that’s your union. Yet Labour has supported them throughout, you haven’t spoken out against them, neither has your industry spokesman Iain Gray. You’re both members of that union. What do you say to your union today?”

The follow up clearly is: “How can anybody in Scotland trust an administration run by you when you appear to put the interests of your union – one of your party’s main funders – ahead of the national interest?”

Of course Johann says she would never do such a thing. But what do her actions show? Did she offer to intervene by meeting her Unite colleagues so she is shown to be working behind the scenes? Did she contact Salmond to offer her services as an intermediary? Has she made clear to you what the relationship is between Falkirk constituency party, Unite and Ineos?  Or didn’t she in fact do the opposite by remaining a bystander in the industrial dispute and saying the party affair will all be looked at by the UK party and/or the police? Surely she needs to be challenged on what being a leader means. What has she actually done throughout the entire Grangemouth affair? Or was she doing what Cara blamed on Salmond – fixating on one issue, the by election, leaving Grangemouth to the Big Boys?

Given the mess at Grangemouth and her own poor showing, what does it tell us about BBC Scotland’s coverage that she sailed through her interview, effortlessly batting away questions until the agreed line of questioning – the by election – loomed safely into view? I’m all for polite and civil interviews but I always thought it was part of the job of journalism to put the questions the public want answers to. We know there is heartfelt relief, cold fury and disbelief about what happened at Grangemouth – and what didn’t – so it is legitimate to reflect that in a studio. Put it this way, if the plant had been lost you wouldn’t have been able to stop Johann talking about it and how it showed Salmond was obsessed with the constitution when jobs were at stake.

Maybe it was my hangover but I thought her softly softly interview contrasted poorly with the collar-grabbing interrogations earlier by Andrew Neil whose politics I despise but who’s demanding style gets the best out of interviewees and reveals so much to the viewer.

Back on the wireless Business Scotland  gave itself over to a full examination of Grangemouth and produced a much more incisive and rounded perspective under the guidance of Douglas Fraser, every nationalist’s favourite economy editor. The only area I didn’t hear is one I think is emerging strongly and that is how the public needs representation on the governing bodies of key strategic industries. It is true that infrastructure is the new pet investment for the private equity pirates so the corollary is where does that leave the taxpayer?

I was just about ready to face a late breakfast when it occurred to me that BBC Scotland could have done something a bit radical this weekend. We had just flirted with a major economic and – for the workers and their suppliers and communities – a personal tragedy and perhaps it would have been appropriate to rip up the schedules for the day. Why not a one hour special on radio covering the whole story followed by discussion with a public involvement via internet and call-in? You could set aside Ken MacDonald’s hour and Douglas Fraser’s hour and combine them – use the same presenters – and let rip with the full story. You have three or four contributors in studio, prepared packages on each aspect of the story and call-out interviews with everyone from the parties and the unions, business, oil experts and move on to asking the public their view. You take it into referendum territory too. With some advertising on telly, you could have really dominated the agenda and performed a coordinated service for the Scots. It might have won a Sony. Is that too creative for PQ these days? Is there still a Head of Radio, a Head of News? Is there an Editor of Radio News? Isn’t there a Referendum Unit? Who’s thinking in there?

Maybe I’m hallucinating on sauvignon blanc…

By the way…I read about BBC Scotland filming in Scandinavia to tell us how everything works up there so we can compare before next September. All I can say is: About time. It’s exactly what is needed. What a pity we had to wait until there are less than 12 months to go. They’ve put their best documentary filmmaker on it so it should be good…could be a game-changer.

I’m feeling much better now, thank you.


Facebooktwittergoogle_plusredditpinterestlinkedinmailby feather

brr…brr…”Hello, BBC complaints…Can I help you?”

It was election time and I was given the task of producing a series of five-minute films satirising the campaign for Newsnight. They would be shown on each of four Thursday nights, that being the last transmission day of the week for the programme in Scotland.

I was to look out for funny moments in the BBC coverage and pick out events that could be over-scripted with spoof commentary and jokes, search for embarrassing outtakes and generally think up treatments to point fun at the politicians and give the weary voters a laugh at their expense.

The first in the planned series worked out quite well. I had a cheering gaggle of silver-haired OAP Nats in Portobello whom I billed as the new generation of Young Nationalists; I had Annabel Goldie and William Hague arriving by chopper to the soundtrack of M.A.S.H. (and likened Annabel to Hot Lips); and an outtake of Charles Kennedy tiptoeing through stage shrubbery depicting an apple tree as if he was afraid of the Big Bad Wolf. It was apparently a filmed rehearsal for a show in which he was taking the mickey out of himself.

This latter clip was in the BBC digital library system used by news programme-makers and although it wasn’t shot in Scotland, it had been apparently filmed that week, it was BBC copyright and was not marked with any restrictions on its use. Another producer pointed me in its direction and we agreed it could be used as I had nothing better on the Lib Dems to include in the film – which I needed to do for political balance. Over this theatrical clip my script asked the question: “Is that a cider apple tree?”

You can see the joke, such as it is, and why Charles Kennedy might be upset by it. On the other hand his resignation was at least four years previously, it had been routinely the butt of jokes and this was, after all, clearly billed as a satirical film. His clip was near the end, so anybody watching up to that point was in no doubt about the tone of the content. It was taking the piss and, I would argue, I was potentially more insulting to Annabel Goldie whom I also had portrayed with a huge Rotary Club red banner during a campaign visit. As she stood smiling, I intoned: “The People’s flat is deepest red, it’s shrouded oft our martyred dead…” etc.

The next day I came in to work and was met by a worried producer who said there had been trouble over my film and the whole series had been pulled. The Director of BBC Scotland was involved, I was told.

Both the Head of News and Current Affairs and the Editor of Newsnight had met with the Director Kenny MacQuarrie and it had been decided to bin my series in its entirety.

I was informed that Charles Kennedy had phoned in to complain about his portrayal. It appeared the Director had taken his complaint seriously.

It would be, to say the least, highly unusual for a senior BBC executive – in this case the Director – to involve himself directly in an editorial decision. Bosses like to maintain the idea of independent journalism, although the Director is technically Editor-in-Chief and, to be fair, this decision involved the man who could properly make that call, the Head of News. I was given no indication that any resistance had been offered to the idea of dropping future films. I was told that the Director was “very, very unhappy.”

Actually so was I. As a journalist there is nothing worse than the idea that some outside force has interfered with legitimate journalism and that a view which the public has a right to know is blocked because someone of influence doesn’t like it.

I was told that the Kennedy clip should not have been used without permission, although there was no restriction on its use that I was aware of.  And even if the producer of the programme of origin had been unhappy with its broadcast in Scotland, which I was told he wasn’t, the fact is that the clip was in circulation in the BBC digital library and available for anyone to use. I wondered then if the claimed doubtful provenance of the clip was being used to justify what was essentially an emotional reaction to the Kennedy phone call?

I’m sure it is one of the unpleasant aspects of the job of a BBC executive to have to defend the broadcast of material that offends those in public life with whom they come into contact. But isn’t that one of the challenges of a boss…to put the corporate interest ahead of the personal? Isn’t that why in the case of the Director, for example, he’s paid £190,000?

To me this case smacked of the corporate wobbles, of an official unease at pushing the boundaries just a little to get a laugh out of the discomfort of the political classes who lecture the rest of us. I was unconvinced by arguments about the rights to a BBC film clip. As a journalist I saw it much more likely as a failure of nerve by BBC bosses.

I’m sorry about Charles Kennedy’s drink issues – goodness knows I’ve had a pint with him myself – but is it really a no-go area because he is embarrassed by it? Isn’t this the same man who hid the truth from the public and openly lied about it for years and whose party colleagues did the same? Is it really unacceptable to make a mild jibe about it in the context of a satirical item?

In any case, even if you accept the BBC view one hundred per cent and even if, for some unknown technical reason, I had no “permission” to broadcast the clip, is it not overreaction to ban all similar items throughout the election? Surely the obvious response, if it’s true the decision was based solely on one clip, was to remind Newsnight producers – and me – to take care over the selection of material and carry on rather than denying the viewers access to good output. And remember, this was not a decision based on a formal complaint from a member of the public and adjudicated upon. It was apparently the direct result of a single phone call from an MP. And for Charles Kennedy – what a result!

Which makes you wonder why the complaint from Liam Robertson was handled so completely differently. Mr Robertson went through the official complaints procedure. He didn’t know to call personally. His case began in July 2011 when he complained about a radio presenter on Morning Briefing being allowed to appear in a television advertisement and consequently the agenda of a BBC programme was distorted. I think the way this was dealt with showed the BBC at its worst; bureaucratic, nit-picking, dissembling and seemingly working its socks off to prove the licence-fee payer was wrong.

Yet what was the judgement of the BBC Trust?

That there had been a clear breach of the Guidelines on Conflicts of Interest as the news agenda of Morning Briefing had been distorted to take account of the presenter’s appearance in a television advertisement.

That, while not false, the effect of a statement made by the BBC with regard to the intervention of a senior manager was to mislead the complainant.

That the delays experienced by the complainant at various stages of the BBC’s handling had been unacceptable.

The Committee was dismayed to note the extremely long time – since the end of July 2011 – that the complainant had been pursuing these issues. (To May 2013…that is 22 months to you and me – a somewhat longer and more tortuous path for an ordinary licence-fee payer than the Route One – all over in 24 hours – approach for Charlie Kennedy, wouldn’t you say?)

In Mr Robertson’s case the BBC breached its own rules, “misled” a member of the public and strung out the process to an unacceptable degree. I challenge anyone, including Kenny MacQuarrie, to say the combination of these two cases shows anything other than a management failing in its duty to the licence-fee payers.

As Liam Robertson said to Newsnet: “What really concerns me…is the culture of denial at BBC Scotland.  They denied everything without even doing a proper investigation, dragged out my complaint over two years and then, as the Trust concluded, they ‘misled’ me. It’s been an utter failure at every stage of the process and it makes me wonder how many other breaches are going unnoticed?”

Facebooktwittergoogle_plusredditpinterestlinkedinmailby feather